Position: Visa Officer

Job Descriptions

Job Location: Shahr-e Naw - Kabul

Nationality: Afghan

Job Category: Travel & Tourism

Employment Type: Full time

Salary: Negotiable

Vacancy Number: JSEC - Visa Officer

Number of Vacancies: 2

Organization: Jahan Sky Educational Consultancy & Travel Agency

Year of Experience: More than 2 years

Contract Duration: One Year / Extendable

Gender: Male/Female

Education: Bachelor’s degree in related field

Closing Date: 15 Jan 2024

 

Overview

The primary responsibility of a Visa Officer is to assist and guide clients throughout the visa application process, making sure that all necessary documentation is complete and in compliance with the requirements of various embassies and consulates.

Duties and Responsibilities:

1. Assessing Eligibility: The Visa Officer must evaluate the client's eligibility for the desired visa category by thoroughly reviewing their travel documents, passport validity, financial solvency, and other relevant factors.

2. Application Preparation: The Visa Officer assists clients in accurately completing visa application forms, ensuring that all required fields are filled correctly and supporting documents are compiled according to specific embassy guidelines. They also verify that the provided information is consistent and meets the necessary standards.

3. Documentation Review: A Visa Officer meticulously reviews all submitted documentation to confirm that they meet the requirements set by the respective embassy or consulate. This may include checking for necessary visas, travel insurance, flight itineraries, hotel reservations, and other supporting materials.

4. Communication and Coordination: Effective communication with clients is essential. The Visa Officer must provide clear instructions, answer queries, and keep clients informed about the progress of their applications. Additionally, they collaborate with embassy officials, couriers, and other stakeholders to ensure timely processing of applications.

5. Compliance and Regulations: Staying updated with the latest visa regulations, embassy policies, and changes to immigration laws is crucial. The Visa Officer should have a comprehensive understanding of different visa categories, entry requirements, and procedures, and ensure that clients are well-informed and guided accordingly.

Job Requirements:

1. Education and Language Skills: A Bachelor's degree is typically preferred, relevant 2 years work experience. Strong verbal and written communication skills in English and local languages are essential to effectively assist clients from diverse backgrounds.

2. Knowledge of Visa Processes: In-depth knowledge of visa application procedures, embassy guidelines, and immigration regulations is vital. A Visa Officer should be familiar with different visa categories, entry requirements, and documents necessary for each type of visa application.

3. Attention to Detail: Meticulous attention to detail is crucial in reviewing and verifying client documentation. Small errors or omissions can result in delays or visa rejections. The Visa Officer must exhibit strong organizational skills and the ability to work with accuracy and precision.

4. Customer Service Skills: Excellent interpersonal skills and a service-oriented approach are important. The Visa Officer should be patient, empathetic, and able to handle client queries, concerns, and complaints professionally. Maintaining a positive and helpful attitude contributes to client satisfaction.

5. Adaptability and Multitasking: The travel industry can be dynamic, with changing visa requirements and client demands. The ability to adapt quickly to new processes, multitask effectively, and prioritize workload efficiently is crucial for a Visa Officer to succeed in a Travel Agency.

6. Computer Proficiency: Proficient in using computer (Windows, Ms. Word, Excel, PowerPoint, Internet using, Emailing)

Submission Guideline:

Interested candidates who deem themselves suitable for this vacancy can share their complete profile including (Application letter, Updated CV, Work Experience, National ID/Passport and recent photo) electronically to (hr@jahansky.com) email and please indicate the vacancy number (JSEC – Visa Officer) in the subject line of your email (before 15 Jan 2024) otherwise your application will not be considered.

Note: Only shortlisted candidates who have completed the requirements of the vacancy will be called for further selection process.